Insights
Thinking on measurement, analytics and applied AI: written for the person who has to make the decision, not the person who has to build the system.
More writing
- AI Strategy
Research, Analytics and AI Are Solving the Same Problem
The printing press, the internet, research, analytics and AI have all been trying to close one gap, and AI is the first to cross it
5 min read - Measurement
If You Cannot Measure It, You Cannot Improve It
How long does it take to deliver an order to your customer? Not the target: the actual number, for last month
2 min read - Method
Embeddings Change What You Can Do With Text
NVivo breaks. Human coding does not scale. Keyword search finds words but misses meaning
2 min read - AI Strategy
The Bottleneck Is Rarely the Model
Pass everything to a language model and the context bloats, the costs spiral, and the output gets worse
1 min read - Method
AI Amplifies Whatever You Bring To It
Anthropic studied 400,000 coding sessions and found that domain expertise, not programming ability, predicted how much the model could do
2 min read - Elsewhere
Shorter pieces, more often
Most of this thinking appears first on LinkedIn, in shorter form and before it is written up here.
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